Updates
Customer service can no longer take payments over the phone. Please call 1-888-804-7560 or 254-772-4480 and press 1. You will need your account number to pay over the phone. Click here to pay online. *Processing fees will not be applied to any card payments*
The Waco landfill on Hannah Hill Rd closed effective March 1st, 2026. Woodway residents can no longer use their water bill or a landfill permit for free entry. Below is the City of Waco’s website for information regarding the new landfill and transfer station.
https://www.waco-texas.com/Departments/Solid-Waste/Landfill-Transfer-Station
Due to the landfill closure, Frontier is in the process of adjusting their routes. Please ensure all trash and recycling is placed at the curb no later than 7:00 A.M.
*Frontier is not required to pick up trash that is placed out after 7:00 A.M.*
Customer Service
customerservice@woodwaytexas.gov
For assistance with your utility bill:
254.772.4480 option 2
To pay your utility bill over the phone:
1-888-804-7560
922 Estates Drive
Woodway, TX 76712
Lobby Hours
Monday – Friday
8 a.m. to 5 p.m.