Updates
To pay over the phone, please call 1-888-804-7560. You can also call 254-772-4480 and press 1. *You will need your account number to pay over the phone.*
Processing fees will not be applied to any card payments.
The Waco landfill on Hannah Hill Rd closed effective March 1st, 2026. Woodway residents can no longer use their water bill or a landfill permit for free entry. Below is the City of Waco’s website for information regarding the new landfill and transfer station.
https://www.waco-texas.com/Departments/Solid-Waste/Landfill-Transfer-Station
Due to the landfill closure, Frontier is in the process of adjusting their routes. Please ensure all trash and recycling is placed at the curb no later than 7:00 A.M. Frontier is not required to pick up trash that is placed out after 7:00 A.M.
Customer Service
customerservice@woodwaytexas.gov
For assistance with your utility bill:
254.772.4480 option 2
To pay your utility bill over the phone:
1-888-804-7560
922 Estates Drive
Woodway, TX 76712
Lobby Hours
Monday – Friday
8 a.m. to 5 p.m.