Responsibilities

Responsibilities

The responsibility of the Utility Billing Department is to provide effective assistance to the residents of Woodway in conjunction with water, sewer, and trash services. The Department reads and maintains water meters throughout the city and performs all functions in conjunction with the customer’s monthly utility bills. The Department processes in excess of 4,000 accounts in two cycles of utility bills each month.

Customer Service

customerservice@woodwaytexas.gov

For assistance with your utility bill:

254.772.4480 option 2

To pay your utility bill over the phone:

1-888-804-7560

922 Estates Drive
Woodway, TX 76712

Hours

Monday – Friday

8 a.m. to 5 p.m.