Woodway provides water, sewer and trash services. To start a new commercial account for utility services, please fill out the Water Service Application below. Please upload a clear copy of your drivers license or identification card.

*You can also complete the PDF version by clicking here *

Once your application is processed, you will receive an email for the next steps. Please note that your application is placed in a queue once completed by you and is processed in the order that they are received. This may require a longer waiting period depending on the number of applications in the queue that day so please do not be alarmed if you do not hear back immediately after submitting your application.

 

What do I do if I Have a Water Leak?

If you think you may have detected a water leak, it is important that you call Customer Service at 254.772.4480 or email: customerservice@woodwaytexas.gov. There may be assistance available to you for your water bill if you have a leak and it is repaired.

Is there any kind of adjustment to my bill if I have a leak?

To qualify, your consumption during the leak period must be over 15,000 gallons.

If you believe you qualify for an adjustment, fill out a Request for Water / Sewer Rate Adjustment Form or complete the form below. Your request will take approximately two weeks to process once it has been submitted to the Customer Service Department.

During this process, the Meter Reader will check your meter to make sure your leak has been repaired. We then calculate your adjustment, if applicable. (For more details, please read the policy of water use which is part of the Request for Water Rate Adjustment Form.) Once your request has been processed, you will be notified by e-mail.